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Brownie Points: PMS for Men helps a man keep track of his partner's period dates, with her agreement, so he can show up better. Her information is health information, so here's exactly how it's handled. The short version: it's kept on his phone, she decides whether he may log it, and the app itself sends us nothing. Below you'll find the full privacy policy, what she sees before agreeing, and how to get help. Our consumer health data policy (Washington, Nevada, Connecticut) is on its own page.

Published by Net Mojo, Inc. · Last updated: November 2026 · Version: 2026-11-a

The short version

  • Who is responsible. Net Mojo, Inc., a US company, publishes Brownie Points and is responsible for how it handles personal data (the controller). Net Mojo, Inc., 9107 West Russell Road, Suite 100, Las Vegas, NV 89148-1233, USA · support@browniepointstracker.com.
  • Who this is about. Two people: you, who use the app, and your partner, whose period dates you log. Her information is health information, and we treat it as sensitive.
  • Where it comes from. You enter it. She decides whether you may: before anything about her is saved, she reads a short notice on your phone and answers herself.
  • Why. So the app can show you rough estimates of her next period and a possible PMS window, and suggest ways to support her. It doesn't diagnose anything.
  • Where it's kept. Only on your phone, encrypted, inside the app. It leaves the phone only if you export a copy, which is locked with a passphrase you choose. The app has no server, no account and no cloud, and it sends nothing to Net Mojo, Inc.: no dates, no notes, no analytics, no crash reports of its own. (Your phone's own diagnostics setting is explained in section 3.)
  • Phone backups are off for this data. Use Export if you want a copy.
  • No ads, no data sale, no sharing.
  • She can change her mind anytime. She can say no at any check-in, or ask you to stop. Stopping takes one tap plus one confirm screen and deletes everything the app holds about her, with no undo.
  • If a check-in goes unanswered, tracking pauses after 14 days. If it stays paused, the app deletes her information on or after day 30 of the pause, with warnings from day 23.
  • Rights. You and she have rights over this information, including access, correction and deletion, and can complain to a data protection authority. Most of these work directly in the app, because we hold none of the data (section 9 and section 13).
  • Adults only. You and she must both be 18 or older.

The rest of this page gives the details.

Brownie Points: PMS for Men · Privacy policy

Effective date: 10 November 2026 · Last updated: November 2026 · Version: 2026-11-a

1. Who we are and how to reach us

Brownie Points is listed in the app stores as "Brownie Points: PMS for Men" and appears on your home screen as "Brownie" ("Puntos" on a phone set to Spanish), or as "Small Wins" ("Logros") in discreet mode on Android. It is published by Net Mojo, Inc., a US company, which is the controller for the personal data the app handles.

  • Postal address: Net Mojo, Inc., 9107 West Russell Road, Suite 100, Las Vegas, NV 89148-1233, USA
  • Privacy contact: support@browniepointstracker.com
  • Who handles privacy requests: our privacy team

In this policy, "we" and "us" mean Net Mojo, Inc. "You" means the person using the app. "Your partner" or "she" means the person whose period dates you log.

2. What the app stores, and where

The information below is stored only on your phone, inside the app, encrypted. It is never sent to Net Mojo, Inc. It leaves the phone only if you export it (section 7).

What Examples Required?
Her period dates The day each period started and, if you know it, ended Start date of her last period: yes. Everything else: optional
Rough starting estimates Her typical cycle length and period length, if you enter them at setup Optional
Partner details A nickname (default "My partner"); what she's told you helps or doesn't; support styles she prefers; how she likes to make up after a disagreement Optional
Notes Short private notes, with a date and a tag Optional
Consent records Each time she says yes: the type (setup, 6-month check-in, resume after a pause, import, or answering again after this notice changed), the date and time, and the version of the notice she saw. Also each time you choose "remind me tomorrow" on a check-in. A "no" is never stored (section 5) Created automatically
Settings Language, app lock, discreet mode, notification choices, which cards you see Created automatically
App status Whether the app is being set up, active, paused, deleting, or freshly reset; that the 18+ check was passed (no birth date); the date a pause began; the data format version Created automatically
Reminder schedule When each reminder is due, with a neutral text only Only if you turn reminders on
Purchase status A saved copy of what the store last told the app: trial, unlocked, not unlocked or not yet checked Created automatically

Estimates are not stored. Each time you open the app, it works out from the dates you logged an estimated range for her next period and the "Possible PMS window · estimate": a few days before her estimated period. These estimates are never saved, exported or put in notifications.

This is health information about another person. Her period dates, and anything you write about her, are information about her health. In the EU and UK this is "special category" data, and some US states have specific laws for it (section 13 and our Consumer Health Data Policy).

Please keep notes about you and what you do. Don't write her symptoms, medical details or intimate details in notes or partner details.

3. What Net Mojo, Inc. receives

From the app: nothing. The app has no server, no account and no cloud sync. It sends no analytics, telemetry or crash reports, and it sends no data to Net Mojo, Inc. or to anyone else. On Android, Google Play's billing component includes Google's own error logging, which it keeps on the phone; the app has no internet permission, so it can't send it.

The app's own code makes no internet connections. On iPhone, Apple (App Store) handles your one-time purchase and "Restore purchase", and provides the date of your original download, which the app uses to count the free period. On Android, the Google Play Store app handles the purchase connection, not this app: Google only confirms your one-time purchase and "Restore purchase", and the free period counts from the date the app was installed on this phone, which the phone itself keeps. Links you tap (for example the full privacy policy, or a resource in Get help) open in your web browser; the app adds no data to them.

Apple and Google. They handle your download, payment and "Restore purchase" under their own privacy policies, so they know that you downloaded or bought the app. Like every developer, Net Mojo, Inc. can see aggregate figures in the Apple and Google developer consoles, such as installs, purchases and country. They contain no information about her.

Crash reports shared by your phone. The app sends nothing to Net Mojo. If you've allowed your phone to share diagnostics with app developers, Apple or Google may give us technical crash reports about the app. We don't use them. These reports contain nothing you or she entered in the app. Only one person at Net Mojo, Inc. can open the developer consoles, and only to fix a reported problem.

If you email us. We receive your email address and what you write, through our email provider, Google Workspace, provided by Google LLC (USA). Google handles these emails for us, as our processor, under its Cloud Data Processing Addendum. We use them only to reply. Please don't send us your partner's health information. How long we keep support emails: we delete each email thread 24 months after it's closed.

This website. browniepointstracker.com and sumapuntos.app are simple sites that host this policy and the app's information pages. They are static pages hosted on Cloudflare Pages by Cloudflare, Inc. (USA). We set no cookies and use no analytics. Cloudflare may set a strictly necessary security cookie if it needs to check that a visitor isn't a bot. Like any web host, Cloudflare processes each request, including the visitor's IP address, browser type, the page requested and the time. It handles these request logs for us, as our processor, and handles some security data under its own privacy policy (cloudflare.com/privacypolicy). We don't export or keep these logs. Transfers to the US rely on Cloudflare's EU-U.S. Data Privacy Framework certification and its UK Extension, with standard contractual clauses as a fallback.

4. What we don't do

  • No account, sign-in or cloud sync.
  • No ads. The app sends nothing to advertising, analytics, attribution or crash-reporting services.
  • We share no user data with third parties. Apple and Google process purchases under their own policies. Our email provider (Google Workspace) and website host (Cloudflare) handle only what reaches them, on our behalf, except for the security data Cloudflare handles under its own privacy policy (section 3).
  • No sale of data. We have none to sell.
  • No partner features: she doesn't need the app, an account or any access.
  • No tracking of her moods or symptoms. The app has no fields for them.
  • No fertility, ovulation or contraception predictions, and no "late" or "missed period" labels saved anywhere.
  • No automated decisions with legal or similarly significant effects. The estimates are worked out on your phone, for you, and decide nothing about her.
  • We don't collect, use or sell personal data to train large language models.
  • No medical advice and no diagnosis.

5. Her consent

She answers for herself, before anything about her is saved. The app asks you to hand her your phone. She reads a short notice and taps "I agree" or "No". You enter her dates only after she agrees.

When she's asked: - at setup, and if you set the app up again after deleting everything; - every 6 months after her last "yes"; - to resume tracking after a pause; - before you import data from an export file; - when we change her notice in a way that matters (section 14); - whenever you choose Settings › Consent › Ask her now.

What's recorded: when she says yes, the type of question, the date and time, and the version of the notice she saw. No signature, name or contact details. If you choose "remind me tomorrow" on a check-in, that is recorded as your choice, not hers.

A "no" is never stored. - At setup: nothing about her is saved. - At import: nothing is loaded and the data on the phone doesn't change. - At a check-in, when you choose Ask her now, during a pause, or when she's asked again after a notice change: one tap on No starts a 30-second countdown, then the app deletes everything it holds about her. There's no extra confirm. During the countdown she can tap "Undo, I tapped by mistake", which shows her notice again; only a fresh "yes" keeps tracking going.

She can change her mind anytime, without giving a reason: by answering No at a check-in, by asking you to open Settings › Consent › Ask her now and answering No, or by asking you to stop. You can stop from Settings, the Today menu, the check-in sheet or the paused screen. Stopping is one confirm screen and has no undo.

The app can't check who taps. It relies on you to hand her the phone and let her decide freely. Never answer for her.

If no one answers a check-in within 14 days, tracking pauses. Estimates, date-based tips and cycle reminders stop; her information stays on the phone, encrypted. Only her "yes" resumes tracking. From day 23 of the pause, the app shows a warning each time it's opened, and, if notifications are on, sends one neutral notification. If no one answers "yes", the app deletes everything about her on or after day 30: the next time it's opened, or earlier if the phone lets it run in the background. There's no undo, and the app explains afterwards what happened.

6. How the information is protected

  • Encrypted on the phone. The app is designed to encrypt all its data and keep the key in your phone's key store.
  • App lock, on by default. The app opens with your phone's unlock: face or fingerprint where your phone supports it, or your passcode. You can turn it off. When it's on, the app's preview in your recent-apps screen is hidden or blurred.
  • Phone backups are off for this data. The app's data is left out of iCloud and Android backups and phone-to-phone transfer. To keep a copy, use Export.
  • Neutral notifications. Notifications are off until you turn them on. Lock-screen text never mentions periods, cycles, dates or her name. Reminders timed to her cycle stay off unless you choose them, because even neutral reminders at regular times can hint at a pattern. While tracking is paused, the only notification is the single deletion warning (section 5).
  • Discreet mode (optional). On Android, it changes the app's icon and its name on your home screen, to Small Wins (Logros on a phone set to Spanish). On iPhone, where supported, it switches to a plainer icon; the name under it doesn't change. It protects her privacy from other people who see your phone. It is not a way to hide the app from her.

7. Export and import

  • Export (Settings › Your data › Export) creates one file, named backup-YYYY-MM-DD.bin with the export date, with your settings, partner details, period dates, notes and consent records. It is always encrypted with a passphrase of at least 12 characters that you choose. A lost passphrase can't be recovered.
  • This is the only way her information leaves the phone. You choose where the file goes. Anyone with the file and the passphrase can read it. Deleting data in the app doesn't delete export files you saved elsewhere. The app keeps the date of each export (date only). If she's asked again before the data is deleted, it shows her at that check-in the dates of any exports since her last yes (dates only, no number), so she knows copies may exist. It clears them after she answers, or when everything is deleted.
  • Import (Settings › Your data › Import) accepts only this app's export files. It shows you a preview, asks her to agree, then asks you to confirm replacing the data on the phone.
  • Because backups are off, export and import are how you move to a new phone.

8. Payments, the free trial and what stays free

  • The app is free with all features for 45 days. After that, a one-time purchase unlocks it, at the price the store shows in your currency. There is no subscription. Setup has no store step, and the app stores nothing about the free period. On iPhone, the 45 calendar days count from the date Apple records for your original download, so deleting everything, setting up again or reinstalling doesn't restart them. On Android, they count from when the app was installed on this phone: deleting everything or setting up again doesn't restart them, but reinstalling the app may.
  • Apple or Google handles payment and "Restore purchase" under their own privacy policies. We never see your card details. Her information is never part of a purchase.
  • Free whether you've paid or not: viewing what you logged, export and import, deleting, stopping, her check-ins, app lock, discreet mode, and these eight guides: "When it's more than PMS", "When to suggest seeing a doctor", "Why everything says 'estimated'", "Get help now", "Her yes, and keeping it a yes", "Support or control? An honest check", "Stopping, cleanly" and "Her data, handled like it matters".
  • Nothing is ever deleted for not paying.

9. Your choices and rights

In the app, at any time, paid or not. Because we don't hold the data, you use most rights directly on the phone:

You want to… How
See what's stored Today, Timeline, Notes, and Settings › My partner
Correct it Edit a period, note or detail (after day 45 without the unlock, you can view and delete but not edit)
Get a copy Settings › Your data › Export (encrypted)
Delete one item Delete it and confirm
Delete everything and stop Settings › Stop tracking & delete everything, the Today menu, the check-in sheet, or the paused screen; one confirm screen, no undo
Let her answer again Settings › Consent › Ask her now
Remove the app Uninstalling removes the app's data from the phone. The app's encryption key may stay in the phone's key store, but it's designed to be useless once the data is gone

For your partner. She can ask you to show her what's logged, correct it, export it or stop and delete it, and she can say no at any check-in or through Ask her now. She doesn't need a reason.

Requests to us. You or she can write to support@browniepointstracker.com or Net Mojo, Inc., 9107 West Russell Road, Suite 100, Las Vegas, NV 89148-1233, USA to ask about your rights. Our privacy team answers, free of charge, within the deadline for your region (section 13). Because the app sends us nothing, our answer will usually be that we hold none of this information, and we'll explain how to see, correct, copy or delete it on the phone. We can't reach into a phone. In the UK, complaints to us follow section 13.

10. How long information is kept

Information Kept until
Period dates, starting estimates, partner details, notes, consent records You delete them, you stop, she says no at a check-in (after the 30-second undo), it's auto-deleted after a pause, or you uninstall
While paused Kept, encrypted, until her "yes", until you stop, or until deletion on or after day 30 of the pause
Estimates Never stored
Reminder schedule Rebuilt whenever something changes; removed on pause (except the single day-23 warning), on deletion and on stop
After deletion (stop, her "no", or auto-delete) Nothing about her. The app keeps only that it was reset and its data format version. Your purchase stays with Apple or Google, so you can restore it. The app itself stores no free-period date. On iPhone, Apple keeps the original download date; on Android, the phone keeps the install date.
Export files Wherever you saved them, until you delete them
Support emails 24 months after the email thread is closed, then deleted
Website data We set no cookies (Cloudflare may set a security cookie). Cloudflare's request logs are kept as its privacy policy describes (cloudflare.com/privacypolicy); we keep none.

If she says no at a check-in and the app is closed during the 30-second undo, the deletion finishes then, or the next time the app opens at the latest. Her information is hidden in the meantime.

11. Adults only

The app is for adults. You confirm you're 18 or older before setup. Her notice includes her own line, "I'm 18 or older", and asks her to agree only if that's true. The app stores no birth date, only that the check was passed. Don't use the app to log information about anyone under 18.

12. Requests from police, courts or others

We hold none of her information, so we have nothing to hand over. Information on a phone stays under the control of the phone's owner. The app keeps no "late" or "missed period" labels, stores no estimates, and deletes everything about her when you stop.

13. Information by region

European Union and Spain

  • Controller: Net Mojo, Inc. (section 1).
  • Legal basis. Her information: her explicit consent (GDPR Art 6(1)(a) and Art 9(2)(a)). Your own app data: providing the app you chose to use (Art 6(1)(b)). Support emails: our legitimate interest in answering you (Art 6(1)(f)).
  • Notice to her. Her notice in the app and this policy are our notice to her, because the information comes from you, not from her.
  • Your rights (GDPR Arts 15–22): access, correction, deletion, restriction, a copy in a portable format, and objection. She can withdraw consent at any time; that doesn't affect what was done before. Use the app (section 9) or write to us. We answer within one month; for complex requests, we may extend this by two more months and will tell you why.
  • International transfers. Her app data never reaches us, so we don't transfer it anywhere. If you email us, your message is handled by Net Mojo, Inc. in the United States and by our email provider, Google Workspace (Google LLC, USA). Transfers of support emails to the US rely on Google LLC's EU-U.S. Data Privacy Framework certification, its UK Extension and the Swiss-U.S. Data Privacy Framework, with standard contractual clauses (Module 2) and the UK Addendum in Google's Cloud Data Processing Addendum as a fallback.
  • No automated decisions with legal or similarly significant effects.
  • Spain. This policy is available in Spanish at sumapuntos.app. You can complain to the Agencia Española de Protección de Datos (AEPD) through its online office, sedeaepd.gob.es, using the AEPD's forms.

United Kingdom

  • The same legal bases, rights and one-month deadline (extendable by two months) apply under the UK GDPR.
  • Complaints. If you're unhappy with how we handle personal data, you can complain to us at support@browniepointstracker.com or Net Mojo, Inc., 9107 West Russell Road, Suite 100, Las Vegas, NV 89148-1233, USA. We'll acknowledge your complaint within 30 days, look into it, keep you updated and tell you the outcome without undue delay. You can also complain to the ICO (Information Commission): ico.org.uk/make-a-complaint, 0303 123 1113.

United States

  • We don't sell anyone's information or use it for ads.
  • Washington, Nevada and Connecticut have laws on consumer health data. Our Consumer Health Data Policy explains her rights, how to use them and how to appeal: https://browniepointstracker.com/consumer-health-data.html.
  • California: Net Mojo, Inc. doesn't meet any of the thresholds that make a business subject to the California Consumer Privacy Act (CCPA), so the CCPA doesn't apply to us.

Mexico

  • This policy is our full privacy notice (aviso de privacidad integral); the Spanish version at sumapuntos.app is the official one. Her notice in the app is the short version (aviso simplificado).
  • Her period dates are sensitive personal data (health). We process them only with her consent, which she gives or refuses herself on your phone. The app doesn't collect a signature and can't verify who taps.
  • Your rights (ARCO): access, rectification, cancellation and objection, plus revoking consent. Use the app (section 9) or write to support@browniepointstracker.com, handled by our privacy team. We answer within 20 business days and, if your request is granted, carry it out within 15 business days; each period can be extended once. It's free.
  • Revoking consent: she answers No at a check-in or Ask her now, or asks you to stop (section 5).
  • No transfers. We don't transfer personal data to anyone.
  • Changes are announced as in section 14.
  • Authority: you can request data protection from the Secretaría Anticorrupción y Buen Gobierno within 15 business days of our answer, or after the deadline passes without one.

Argentina

  • Brownie Points is available in Argentina. This policy and her notice are available in Spanish at sumapuntos.app.
  • Purpose and recipients: her information is used only so that you can see estimates and support tips on your phone. It goes to no one: not to Net Mojo, Inc., not to third parties.
  • Who is responsible: Net Mojo, Inc., 9107 West Russell Road, Suite 100, Las Vegas, NV 89148-1233, USA. The information is kept only on your phone (section 2).
  • Mandatory or optional: only the start date of her last period is needed for the app to work; everything else is optional. She is never obliged to agree. If she says no, nothing is saved. If dates are wrong, the estimates will be wrong. Her information is sensitive (health), and no one can be made to provide it.
  • Rights: access, rectification and deletion, in the app (section 9) or by writing to support@browniepointstracker.com. We answer access requests within 10 calendar days, and rectification or deletion requests within 5 business days.
  • Authority: "LA AGENCIA DE ACCESO A LA INFORMACIÓN PÚBLICA, en su carácter de Órgano de Control de la Ley N° 25.326, tiene la atribución de atender las denuncias y reclamos que interpongan quienes resulten afectados en sus derechos por incumplimiento de las normas vigentes en materia de protección de datos personales." (The Agency for Access to Public Information, as the supervisory body of Law 25.326, handles complaints from anyone whose data protection rights have been affected.)

14. Changes to this policy

If we change this policy, we update the dates at the top and publish the new version here. If we change her notice in a way that matters, for example what the app stores or how her consent works, the app shows her the updated notice, with a "Something changed" line, the next time it's opened and asks her to answer again. Until she answers, it works like a due check-in: if no one answers within 14 days, tracking pauses.

15. Contact

Net Mojo, Inc. · 9107 West Russell Road, Suite 100, Las Vegas, NV 89148-1233, USA · support@browniepointstracker.com · Privacy requests: handled by our privacy team


What she sees before agreeing

Before anything about her is saved, the app asks him to hand her his phone. She reads this notice and answers for herself, with two equal buttons. The notice calls the app Brownie Points and says what it shows as on his phone: Brownie (or Small Wins in discreet mode on Android). The same kind of notice appears every 6 months, before an import, to resume after a pause, and if the notice changes in a way that matters. Here is the setup version, for reference. On this page the buttons don't do anything.

Before he starts: this is your choice

He'd like to use Brownie Points (shows as Brownie on his phone) to keep track of your period dates. He enters the information; you decide whether he may. Please read this and answer for yourself. Saying no is fine.

  • What he'd log: the days your period starts and ends. If he wants, also your usual cycle and period length, a nickname, and short notes, like things you've told him help. This is sensitive health information about you.
  • Why: so the app can estimate your next period and a "Possible PMS window · estimate" (a few days before your estimated period), and suggest ways he can support you. It can't tell how you feel and doesn't diagnose anything.
  • Where it's kept: only on his phone, encrypted. The app itself sends nothing to us or anyone else. It leaves his phone only if he exports a copy, which is locked with a passphrase.
  • Your choice, anytime: if you say no, nothing is saved. Later, you can say no at a check-in, ask him to open "Ask her now" in Settings, or ask him to stop. Any of these deletes everything about you. You'll be asked again every 6 months. We can't see or delete data on his phone; only the app on his phone can. You can still contact us at support@browniepointstracker.com with questions.
  • Your rights: you can ask to see, correct or delete this information, and complain to a data protection authority.
  • Responsible: Net Mojo, Inc. (“we”, “us”), 9107 West Russell Road, Suite 100, Las Vegas, NV 89148-1233, USA. Contact our privacy team at support@browniepointstracker.com. Full privacy policy: https://browniepointstracker.com/privacy.html

I'm 18 or older. Only tap "I agree" if this is true.

More details

How the app works. It only uses the dates he logs. It has no place for your moods or symptoms, makes no fertility predictions, and never saves its estimates.

What's recorded about your answer. If you say yes: the date and time, the kind of question, and the version of this notice. No signature, name or contact details. A "no" is never recorded.

What's needed. Only the start date of your last period is needed for the app to work; everything else is optional. You're never obliged to agree. If the dates are wrong, the estimates will be wrong.

If no one answers a check-in. After 14 days tracking pauses. From day 23 the app warns him each time he opens it, and once by notification if he has notifications on. If no one says yes, everything about you is deleted on or after day 30, with no undo.

Protection. Encrypted on his phone; app lock on by default; his phone's backups don't include this data. Notifications never mention periods, dates or you.

Copies. If he exports a copy, anyone with the file and its passphrase can read it, and deleting in the app doesn't delete that file. You can ask him to delete it.

Who else sees it. No one. No ads, no sale, no sharing. Apple or Google handle his purchase of the app, which includes nothing about you. Crash reports his phone may share with app developers contain nothing about you, and we don't use them. We don't transfer your information anywhere.

The app can't check who taps. It relies on him to hand you the phone and let you decide freely. If you feel pressured or unsafe, "Get help" below lists confidential support.

Your rights in detail. Ask him to show, correct, export or delete what's logged, or write to support@browniepointstracker.com (handled by our privacy team). We hold none of this information, so we'll explain how to do it on his phone. Complaints: in Spain, the AEPD (sedeaepd.gob.es); in the UK, to us first at support@browniepointstracker.com (we acknowledge within 30 days), then the ICO (Information Commission); in Mexico, the Secretaría Anticorrupción y Buen Gobierno; in Argentina, the Agencia de Acceso a la Información Pública; in the US, see our Consumer Health Data Policy. In the EU and UK, we rely on your explicit consent, and you can withdraw it at any time.

Full privacy policy: in the app (works offline), and at https://browniepointstracker.com/privacy.html.

Other versions of this notice

  • It's been 6 months. Still okay with this?
  • Tracking is paused until you answer
  • He wants to load saved data. Is that okay?
  • Something changed in how this app handles your information. Please read this and answer again.

Notice version shown: 2026-11-a. Policy version: 2026-11-a. The app shows the current versions.

Support

Most answers are in the app. Open Settings › Help & about. There you'll find Get help, "How predictions work", the app's limitations, the privacy policy and the consumer health data policy.

Write to us at support@browniepointstracker.com, for questions about the app and for privacy requests and appeals. Please don't include your partner's dates or any health details in your message. We only need your question.

What support can't do. The app has no server and itself sends us nothing, so we can't see what's on your phone, recover it, or delete it for you. Everything below happens on the phone, and only there.

Do it yourself in the app - Make a copy: Settings › Your data › Export. You choose a passphrase of at least 12 characters. Keep it safe: a lost passphrase can't be recovered, by you or by us. Anyone with the file and the passphrase can read it. - Delete one entry: open it, delete, confirm. - Stop tracking and delete everything: Settings › Stop tracking & delete everything (also in the Today menu). One confirm screen. It can't be undone. Export files you saved elsewhere aren't deleted; delete those yourself. - Let her answer again: Settings › Consent › Ask her now. - Restore your purchase: Settings › Purchase › Restore.

All of these are free, paid or not.

Questions

I lost my phone. Can you get the data back?

No. It was only on that phone, and we never had a copy. Phone backups don't include it either. If you made an export file, you can load it on a new phone (with her OK). The data on the lost phone is encrypted and the app is locked with your phone's unlock by default, unless you turned app lock off.

I got a new phone. How do I move my data?

On the old phone: Settings › Your data › Export, and save the file somewhere you can reach from the new phone. On the new phone: install the app, then Settings › Your data › Import, enter the passphrase, and hand her the phone. She decides whether it's loaded. If she says no, nothing is loaded. Then restore your purchase in Settings › Purchase.

She wants it stopped. What do I do?

Stop, today: Settings › Stop tracking & delete everything. One confirm, and everything about her is deleted from the app. If you exported copies, delete those too. She can also say no herself at any check-in, or you can open Settings › Consent › Ask her now and let her answer.

Is this a way to track her without her knowing?

No. Before anything about her is saved, she reads a notice on your phone and decides herself, and the app asks her again every 6 months. The app can't check who taps, so it relies on you: never answer for her. Logging her dates without her agreement, or after she's said stop, isn't support. It's control.

I bought it on the App Store. How do I get a refund?

Apple handles all refunds for App Store purchases. Request one at reportaproblem.apple.com. We can't issue App Store refunds ourselves. We never see your card details. On iPhone, the 45-day free period counts from your original download, so reinstalling doesn't restart it.

I bought it on Google Play. How do I get a refund?

You can ask Google for a refund through Google Play within 48 hours of buying; Google decides. We don't give refunds beyond Google's 48-hour window. We never see your card details. On Android, the 45-day free period counts from when the app was installed on this phone, so reinstalling may restart it.

Nothing here limits your rights under consumer law where you live. If you're in the UK or the EU, your rights for faulty digital content are unaffected: write to support@browniepointstracker.com.

What is discreet mode?

An optional setting that gives the app a neutral look on your home screen. On Android, the icon changes and the name changes to Small Wins (Logros on a phone set to Spanish). On iPhone, where supported, it switches to a plainer icon, and the name under it doesn't change. It protects her privacy from other people who pick up your phone. It isn't a way to hide the app from her: her notice always names the app, Brownie Points, and tells her what it shows as on your phone.

Can you see what I've logged?

No. The app itself sends us nothing: no dates, no notes, no analytics. If you've opted in to sharing diagnostics with app developers in your phone's settings, Apple or Google may give us technical crash reports about the app, in our developer console. They carry nothing you entered in the app. Only one person on our team opens the console, and we don't use the reports.

What if no one answers a check-in?

After 14 days tracking pauses. From day 23 the app warns you each time you open it, and sends one neutral notification if you have notifications on. If she hasn't said yes, everything about her is deleted on or after day 30. That can't be undone.

How do I make a privacy request or appeal a decision?

Write to support@browniepointstracker.com. For appeals, put "Appeal" in the subject. How appeals work, and the deadlines, are in our Consumer Health Data Policy (/consumer-health-data.html, section 8) and the privacy policy, section 9.

Get help

If anyone is in danger right now, call your local emergency number.

The app has a Get help list, free and working offline: crisis and suicide lines, support if she feels afraid or unsafe, support if you're afraid of your partner, and support if you're worried about your own behavior. It shows services for your country that we've checked. Open it from the app menu, Settings › Help & about, or the footer of her notice.

In the US, if you're worried about your own behavior: the National Domestic Violence Hotline, 1-800-799-SAFE (7233), thehotline.org. Free, confidential, 24/7. (Checked 10 Nov 2026.)

Contact

Net Mojo, Inc. · 9107 West Russell Road, Suite 100, Las Vegas, NV 89148-1233, USA
App support: support@browniepointstracker.com
Privacy requests and appeals: support@browniepointstracker.com (handled by our privacy team). How appeals work: Consumer Health Data Policy, section 8 (/consumer-health-data.html).

Complaints. If you're unhappy with how we handle personal data, you can complain to us at support@browniepointstracker.com or Net Mojo, Inc., 9107 West Russell Road, Suite 100, Las Vegas, NV 89148-1233, USA. We'll acknowledge your complaint within 30 days, look into it, keep you updated and tell you the outcome without undue delay. You can also complain to the ICO (Information Commission): ico.org.uk/make-a-complaint, 0303 123 1113.